Shipping Policy

As we sell a wide range of items in a wide range of sizes we cannot have a universal shipping strategy.

When li-ion batteries are included in a sale, the legislation varies regarding shipping items as dangerous goods. For this reason, we strongly recommend you contact us to discuss the viable options to ship your selections and where possible we will broker the most cost effective solution for you.

We use Australia Post including express post bags for smaller items as well as Sendle for products which fit into their nominated bag/boxes. Shipping of larger items such as ebikes we use TOLL/TNT.  Where possible, we recommend using local shipping services if this is cost effective.

Note due to lockdowns it may not be possible to collect from the warehouse depots due to government regulations. Check with us first before arranging any pickups.

Estimated dispatch in Australia 24 hours – estimated delivery 3-13 business days **Please note there may be slight delays due to Covid**

If you need further information regarding your shipping feel free to contact us directly or email sales@nextgenerides.com.au